Passenger Service: Negotiations updates

March 2012

  • March 7, 2012

    The National Mediation Board (NMB) notified United on Wednesday that passenger service employees voted for representation by the International Association of Machinists (IAM). We have a long-standing relationship with the IAM. We will work closely with IAM on a contract...
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February 2012

  • February 16, 2012

    On February 16, 2012, the National Mediation Board issued a “Notice” reversing its rulings on the IAM’s objections to the list of eligible voters in the Passenger Service election. The NMB has granted those objections, ruling that 706 s-UA CSRs,...
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January 2012

  • January 20, 2012

    The Passenger Service employees representation election began on Tuesday, January 17. Eligible co-workers will be able to vote through Feb. 21, 2012....
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  • January 13, 2012

    The representation election voting period begins on Jan. 17 and co-workers will receive voting materials within the next few days. The Company previously submitted a list of potential eligible voters to the National Mediation Board (NMB). This list of voters...
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  • January 3, 2012

    The National Mediation Board (NMB) announced the representation election for our passenger service co-workers will take place Jan. 17-Feb. 21, 2012. Above-the-wing airport and reservations agents will vote on whether to be represented by the International Association of Machinists and...
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October 2011

  • October 14, 2011

    During contract negotiations with the IAM, s-UA proposed a program identical to the s-CO remote agent program. The IAM rejected the proposal and insisted that remote agents be paid at full pay rates equal to reservations center-based agents. The Company...
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September 2011

  • September 7, 2011

    The Company and Union negotiating teams met on Tuesday, Aug. 16, in full session with Mediator Tony Iannone where the Company presented a reservations work-at-home proposal. Throughout negotiations, the Company has looked to accomplish various quality of work life initiatives,...
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August 2011

  • August 1, 2011

    All recent negotiations between United and IAM have been conducted by federal mediator, Tony Iannone. We have continued to address a few outstanding issues related to seniority, and have resolved most issues related to the seniority section of the agreement....
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